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Metro License which includes foundation waterproofing and drainage work |
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WSIB Account Number and Contact Person |
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Liability Insurance Certificate that includes waterproofing coverage (a copy should be readily provided which outlines a policy number and insurer). |
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Are they members of the Greater Toronto Home Builders Association or the Better Business Bureau and can they provide verification |
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Do they call for "stake-outs" (locating of all utilities; gas, hydro, cable phone etc. as required by law) |
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References with valid names and addresses |
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Do they provide a full detailed written warranty made available during the estimating phase |
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Do they provide a detailed estimate package followed by a full contract with a fair payment schedule |
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Are you dealing with a pushy salesperson whose asking you to sign a contract and provide a deposit before they leave |
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Do they specialize in waterproofing or are they a drain company or General Contractor that provides a waterproofing service |
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Will they use their own crew for the work or do they sub-contract |
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Are the jobs supervised or are men just dropped off at the site and left unattended each day without quality control or management |
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Do they take photos of the work; before, during and after |
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Is a completion time frame provided and is the work completed in consecutive days |
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Are they readily available by phone and able to return calls the same day or are you dealing with an answering service |
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Are they a franchise selling products provided by an American distributor |
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Do they have a website that can provide you with additional information |
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How long have they been in the business with the same address and phone number |
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Are they using Ontario Building Code recognized products such as the Delta-Ms membrane or poor substitutes |